We’re here to support you! Whether you have questions about EcoSip products, need assistance with an order, or want to share your feedback, we’re happy to help. Just fill out the form below, and our customer support team will respond as quickly as possible.
If you prefer to speak with us directly, feel free to call us at +91 98448 82626 or email us at shop@toja.in.
Your satisfaction is our top priority, and we’re committed to providing the best service possible!
Please allow 02 – 04 business days from the time your package arrives back to us for a refund to be issued.
Have any Question
Shopping Information
EcoSip offers a range of eco-friendly water bottles crafted from bamboo and glass. Our bottles feature BPA-free, non-toxic materials designed for pure, fresh hydration while supporting sustainability.
We provide free shipping on orders over ₹2,500. For orders below this amount, shipping charges may apply based on your location. You can easily track your order through your account or directly on our website.
For any questions or assistance, you can reach us at +91 98448 82626 or email shop@ecosip.com. Our customer support team is available to help you promptly.
Payment Information
Yes, we use advanced encryption and secure payment gateways to ensure your payment details are protected. Your security is a top priority for us.
We accept all major credit cards, debit cards, UPI, and other popular payment methods for your convenience. Payments are processed securely, ensuring a safe transaction.
Yes! You can apply gift vouchers during checkout to receive discounts or special offers. Simply enter your voucher code in the designated field.
Order & Returns
After placing your order, you will receive a confirmation email with tracking details. You can also track your order directly through your Toja account under the 'Order Track' section.
We offer a 30-day return policy for unused and unopened items. If you're not satisfied with your purchase, please contact our customer service team, and we’ll guide you through the return process.
If your product arrives damaged, please contact us within 7 days of delivery with pictures of the damage. We will arrange for a replacement or refund as per your preference.
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